What We Collect and Why We Collect It
We collect the information you give us when you register — your name, contact details, and the mobile wallet number you use to move money through bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, we log the transaction reference tied to
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your wallet so we can match payments to your account correctly. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access patterns. If you contact our support team, we keep a
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record of that exchange so we can follow up properly. We do not collect more than we need, and we do not sell your personal information to marketing companies or data brokers. Some data processing is handled by third-party service providers who support our payment rails
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and platform infrastructure; those providers are bound by data agreements that restrict how they use your information. Your eligibility to use this platform, and the legal basis on which we process your data, depends on your local law and the eligible regions we serve. If your
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jurisdiction restricts online account services, your access and our processing obligations may differ accordingly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.